Refund Policy

2. Credit Packs

Interior AI uses a credit system for generating designs:

2.1 Within 7 Days of Purchase

If you purchase a credit pack and are not satisfied, you may request a full refund within 7 days of purchase, provided:

• You have not used more than 25% of the credits
• This is your first refund request for credit packs

2.2 After 7 Days or Partial Usage

After the 7-day period or if you have used more than 25% of purchased credits, credit pack purchases are generally non-refundable. However:

• We may offer partial refunds for unused credits in exceptional circumstances
• We may provide account credits for future use
• Technical issues preventing credit usage will be addressed on a case-by-case basis

3. Subscription Plans

3.1 Monthly Subscriptions

Monthly subscriptions can be cancelled at any time:

• You retain access until the end of your current billing period
• We do not provide prorated refunds for partial months
• You will not be charged for future periods after cancellation

3.2 Annual Subscriptions

If you're not satisfied with an annual subscription:

• Full refund within 14 days of purchase if less than 10% of monthly credits used
• Prorated refunds may be available for the first 3 months under exceptional circumstances
• After 3 months, we typically cannot offer refunds but you may contact us to discuss

3.3 Automatic Renewals

Subscriptions renew automatically. To avoid being charged for the next billing period:

• Cancel at least 24 hours before your renewal date
• We do not provide refunds for renewals you forgot to cancel

4. Non-Refundable Items

The following are NOT eligible for refunds:

• Credits that have been fully used
• Subscription time that has passed
• Accounts terminated for Terms of Service violations
• Promotional or heavily discounted purchases (except within first 7 days)
• Requests made more than 30 days after purchase

5. Quality Issues

If you're unsatisfied with the quality of AI-generated designs:

• Contact us with specific examples of quality issues
• We may provide bonus credits to try additional generations
• Refunds for quality concerns are evaluated on a case-by-case basis
• AI results vary and we cannot guarantee specific outcomes

6. How to Request a Refund

To request a refund:

1. Email us at support@44pixels.ai with the subject line "Refund Request"
2. Include your registered email address
3. Specify what purchase you're requesting a refund for
4. Provide the reason for your refund request
5. Our team will respond within 2-3 business days

7. Refund Processing

Approved refunds are processed within 5-10 business days. The refund will be credited to your original payment method. Please note:

• Bank processing times may vary
• Credit card refunds typically appear within 5-10 business days
• We cannot expedite your bank's processing time
• Refunds are issued in the original currency of purchase

8. Cancellation

You can cancel your subscription at any time through:

• Your account settings in the app
• Contacting us at support@44pixels.ai

When you cancel:

• You retain access until the end of your current billing period
• Your saved designs remain accessible
• You will not be charged for future periods
• You can resubscribe at any time

9. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Refund Policy or need assistance, please contact us:

Email: support@44pixels.ai

We typically respond to refund requests within 2-3 business days.